Anadol Oushak 154797 Silver Gray 2.10x29.1 Hand Knotted Rug

We strive to provide accurate product representations through detailed images and descriptions on our website. However, due to variations in your monitor screen settings, actual product colors may differ from how they appear on your device.

Product descriptions, including colors, textures, and other features, are provided by the manufacturer. Anadol is not liable for discrepancies in descriptions, slight variations in color or texture, minor imperfections, or customer dissatisfaction unless a manufacturer-verified defect is present. However, Anadol will do its best to provide better customer service.

Please note: Hand-knotted rugs may exhibit natural variations in weave, fiber size, color, shade, and overall dimensions (up to 5% in length and width). These differences are inherent to the craftsmanship of local artisans and are not considered manufacturing defects.

Proper care ensures your rug stays beautiful and durable for years. Follow these simple tips to maintain its quality:

Regular Vacuuming: Gently vacuum your rug at least once a week to remove dust and dirt. Avoid using high suction or beater bars on delicate fibers.

Rotate Periodically: Rotate your rug every 6–12 months to prevent uneven wear and fading.

Spot Cleaning: Blot spills immediately with a clean, dry cloth. Use mild detergent and water for stains—avoid harsh chemicals.

Protect from Sunlight: Prolonged exposure to direct sunlight may cause fading. Use curtains or rotate the rug to ensure even wear.

Use a Rug Pad: A quality rug pad helps prevent slipping, adds cushioning, and extends the rug’s lifespan.

Professional Cleaning: For deep cleaning, have your rug professionally cleaned every 1–2 years, depending on usage.

With proper care, your rug can last for generations, maintaining its beauty and craftsmanship.

At Anadol Rugs, we always strive to deliver your purchase with excellent service and flexibility.

If you select ground shipping when you complete your order, you will receive a tracking number once your item ships. If you prefer the pick-up option from our location(s), you will be notified by email when it's ready to pick up. Generally, it takes two business days. 

For trade professionals (retail stores or interior designers) with trade accounts, we will ask you to provide us with your UPS account number. You will be charged based on your delivery area and the weight of the rug(s). We will charge your account after shipping your order, except for deposits for special orders. Items will be shipped via UPS. 

If you have any questions or concerns about the status of your order, please contact us directly. We're here to provide you with the assistance you need, ensuring a smooth and worry-free shopping experience.

Disclosure Statement

Anadol Rugs reserves the right to update or modify any content on this website, including product descriptions, pricing, and availability, without prior notice. While we make every effort to ensure the accuracy of the information presented, we cannot guarantee that all details, including prices, are free from errors.

By using our website and placing an order, you acknowledge and agree to these terms. If you have any questions or concerns, please feel free to contact us via info@anadolrugs.com.

If you are not completely satisfied with your purchase, please get in touch with us to return or exchange your rug(s) within 30 days of the delivery date. We will gladly accept returns and exchanges for products in original, unworn, and unaltered. If it doesn’t suit your home or design project, you will pay for return shipping. Please, note that returns or exchanges are not accepted for special and custom made orders. Applicable laws will refund any taxes charged. Delivery fees are non-refundable, except for manufacturer defects or transit damage. Anadol Rugs reserves the right to refuse returns or exchanges of items not in as-new condition due to damage or misuse by the client.

Funds will be refunded to the original method of payment.

Exceptions

We do not accept returns or allow exchanges, nor do we offer refunds for the following products and services:

• Final sale
• Custom orders, special orders, or any modified products, including cut-to-size
• Products damaged through normal wear and tear & delivery fees
• Returns or exchanges without receipt or ability to validate purchase.
• Anadol Rugs reserves the right to refuse returns or exchanges of items not in as-new condition due to damage or misuse by the client. We reserve the right to decline returns or exchanges without proof of purchase.

Stocked Rugs

• Returns or exchanges must be initiated within seven days of pick up or delivery and completed within 30 days thereafter
• Upon receive, the returned product will be inspected:
• Products in original, unworn, and unaltered condition will be refunded to the original method of payment or exchanged
• Products that do not meet this standard will not be eligible for refund or exchange

Make a Return

• To begin a return, please contact the Anadol Rugs customer service team to discuss the item you wish to return.
• Once your request has been approved, you will receive return instructions via email.
• You will be responsible for the arrangement and cost of shipping and delivery. However, if you receive a damaged or defective item, we will supply you with a pre-paid shipping label to mail your return.

We will issue your refund once we receive your merchandise and confirm it is in the showroom condition with original packaging and tags. 

Please note that exchanges, credits, and refunds will be issued for the purchase price only; shipping charges are non-refundable. Any taxes charged will be refunded by state and local laws.