Rug Care

A hand knotted rug is a very well made product and is inherently as durable as it is beautiful.  Most will last many years and keep their beauty and often improve with the character of age.

A few maintenance points:

No two rugs are the same. Slight color variations are common for handmade rugs, as dye lots may change over a period of time.

All wool rugs will shed. Shedding will subside over time, depending on traffic and wear. It typically takes 20-25 vacuums, at a minimum, to curtail shedding.Some will shed for the lifetime of the rug.

Loose fibers, or sprouts, are a normal part of the break-in process of handmade rugs. To remove sprouts, use a small pair of scissors to snip them off even with the pile. Do not pull the fiber out, as this can cause a deterioration of the backing.

If your rug has been rolled or folded for shipping, it may include creases. Creases should disappear within a week or two when the rug is laid out flat. Reverse rolling the rug overnight will help.

Odors are caused by dyes, yarns and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap.

If exposed to direct sunlight, rug colors typically fade over time, even if they are fade resistant.


As a general rule, rugs of all materials and constructions should be rotated every 3-6 months to balance color and evenly distribute wear.

Rug Pads:
Use a natural rubber pad under the rug to give the knots a bit of breathing room and to prevent slippage. Protect your floor or wall-to-wall carpeting and will extend the life of your rug.

Hand-knotted pile rugs may shed for the first few months. This is normal and will diminish over time and with regular vacuuming. If you find errant threads that may have been missed during cutting, snip carefully with scissors at the surface of the carpet.

Vacuuming weekly will help to remove any lint and maintain the sheen of your rug. Use a vacuum without a beater or brush. Set the head of the vacuum at the highest setting so you will not be ‘pulling’ out any fibers. Always vacuum in the direction of the nap … never against the nap. Vacuuming against the nap presses dirt back into the rug.
  • Determine direction of nap by running your hand across the pile.
  • Unless you use a bag-less vacuum, use a new bag as often as possible.
  • Never vacuum the fringes of a rug. (Best way to clean fringes is by sweeping with a broom.)
  • Continued catching of fringe in your vacuum’s suction will cause fringes to tear or break.

  • Vacuum the back of the carpet at least once a year.
  • Rotate rugs to ensure even wear and prevent fading.
  • Replace worn rug pads.

Professionally clean a good quality rug every 3-5 years. Hot water extraction machines are NOT recommended.

Proper Rug Storage:
Optimum storage conditions for any rug should be no more than 50% relative humidity and 70 degrees Fahrenheit. Never store rugs in a humid, damp, or poorly ventilated room. Doing so causes mildew, discolors and weakens rugs. Make sure your rug you want to store is clean and dry. Remember to spray with moth/insect repellent. Roll the carpet into a cylinder. Wrap the rolled carpet with acid free paper or in Tyvek made by DuPont for storage. If rugs must be stored for long periods of time , don’t store in airtight plastic bags. Fine rugs need to breathe. They often rot or mildew if wrapped in airtight plastic and stored for a long period of time.

  • Prevent and eliminate moths or moth larvae by spraying moth/insect repellent every six months.Moths cause extensive damage to wool rugs by eating your rug’s pile as well as the knots on the back. Dark places (such as areas under furniture or similar places where they might live undisturbed) are especially attractive to moths. Vacuuming frequently and regular rotating are the best ways to prevent moths.
  • Dampness and moisture will rot and destroy threads and fabric in any rug.
  • Exposure to fresh air and indirect light help to retard and prevent problems

Rug Cleaning Do's and Don'ts

  • Clean spills immediately. Once a stain set, it becomes much more difficult to clean.
  • Never rub a spill, as this forces the spill deeper into the rug. Instead, blot the stain with a clean white cloth.
  • Always use clean water to remove any residual cleaner, and dry with white towel to absorb any remaining moisture

Material-specific Cleaning

Wool Rugs

  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • Scrape off any food or debris with a dull instrument.
  • Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix (avoid using excessive water), gently remove remainder of the stain and then blot the area with a dry towel.
  • Avoid excessive heat or agitation, as wool rugs are more prone to bleeding and staining than synthetic rugs. We recommend using a professional rug cleaner on an annual basis.

Silk Rugs

  • Regularly vacuum the rug on a low-power setting.However, avoid vacuuming the fringe and set the beater brushes at their highest setting or it may agitate the fibers too much and ruin their texture.
  • Dry stains should be gently removed without liquid if possible. Wet stains should be blotted up and treated with water. This material is highly sensitive to hot water, which can denature the proteins and cause the material to break down.
  • Have your silk rug cleaned by a professional cleaner. This will ensure that your silk rug receives the best treatment.

Natural fiber Rugs

  • Natural fiber rugs have an inherent quality of having loose fibers and knots.
  • Regularly vacuum the rug on a low-power setting. Vacuum the rug from different angles. If you see any loose threads on the face, they should be trimmed with a household scissors. Do not pull the threads on the face to avoid unraveling or damage to the rug.
  • Spills should be blotted with a clean, undyed cloth to absorb as much of the spill as possible.

Shag Rugs

  • Spray extraction, along with use of a wool-approved product, can be used to clean shag rugs.
  • Shedding is normal for wool products and decreases over time. Do not pull yarn out,as this may result in damage to the rug.
  • Canister vacuums without a beater bar are most effective in cleaning shag rugs. Vacuums with beater bars and/or brushes, or those set too low, may abrade the face of the rug.
Synthetic Fiber Rugs (Olefin,Polypropylene,etc.)

  • With a dry cotton towel or white paper towel, blot out stain as much as possible.
  • Scrape off any food or debris with a dull instrument.
  • Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix, remove the remainder of stain and then blot the area with a dry towel.